Question 1

What areas do you cover?

Accepted Answer

We cover Kent, London, and the South East for residential and selected commercial projects.

Question 2

What services do you offer?

Accepted Answer

We specialise in:
Extensions
Loft conversions
Renovations
Bespoke carpentry
Garden rooms
General building works
Property improvements

Question 3

Do you provide free quotations?

Accepted Answer

Yes — we offer free, no-obligation quotations following an initial consultation and site visit.

Question 4

How long does a quotation take?

Accepted Answer

Most quotations are provided within 3–7 working days depending on the size and complexity of the project.

Question 5

Are you fully insured?

Accepted Answer

Yes, Refined Build Co. carries appropriate Public Liability Insurance and works in accordance with current UK Health & Safety regulations.

Question 6

Do you manage the whole project?

Accepted Answer

Yes — we can manage your project from start to finish, including coordination of trades, scheduling, materials, and overall site management.

Question 7

Can you help with design and planning?

Accepted Answer

Yes, we can work alongside architects, structural engineers, and planning consultants to help move your project from concept to completion.

Question 8

Do I need planning permission?

Accepted Answer

Not all projects require planning permission. We can advise you during the early stages and help point you in the right direction.

Question 9

How are payments structured?

Accepted Answer

Payment schedules vary depending on project size. Larger projects are typically split into staged payments aligned with progress milestones.

Question 10

Do you offer guarantees?

Accepted Answer

Yes — we provide workmanship guarantees on completed projects for added peace of mind.

Question 11

Will my home be protected during works?

Accepted Answer

Absolutely. We take great care to protect existing finishes, maintain site cleanliness, and minimise disruption wherever possible.

Question 12

How long will my project take?

Accepted Answer

Project timelines vary depending on scope, complexity, weather, and material lead times. We provide estimated programmes before works begin.

Question 13

Can I stay in my property during renovations?

Accepted Answer

In many cases, yes. However, this depends on the scale of the works and access requirements. We will discuss this with you before the project starts.

Question 14

Do you remove waste from site?

Accepted Answer

Yes — general construction waste generated by our works is removed and disposed of responsibly unless agreed otherwise.

Question 15

Why choose Refined Build Co.?

Accepted Answer

We focus on:
High-quality workmanship
Clear communication
Reliable project management
Attention to detail
Professional, respectful service
Clean and organised sites

Question 16

How do I get started?

Accepted Answer

Simply contact us through our website, phone, or social media to arrange an initial consultation.

07474313205

FAQ (Frequently Asked Questions)